Returns

If you receive your books and decide that one or more of them was a mistaken purchase, you must contact us within 10 days to arrange the return of your unwanted purchase. You will be emailed a Return Authorization Number (RMA) as well as detailed instructions regarding how to package and ship your returned materials. Please do not return items before receiving the RMA and the instructions on how to pack your resources. We provide  detailed packing instructions to help assure they are returned to us in “like-new” condition so that you receive a full refund!  Obviously, any book will need to be returned in like-new, resalable condition to be eligible for a refund. We will fully refund the cost of the book but not the shipping and handling charges. Refunds can take up to 2 weeks to process from the time we receive the returned item(s).  BOOKS THAT ARE NOT RETURNED IN “LIKE NEW ” CONDITION WILL NOT BE REFUNDED AND WILL BE RETURNED TO YOU.

Please note that downloaded products cannot be returned and therefore are not eligible for a refund.

We regret that we are unable to accept returns from customers outside of the United States.

© 2017 Donna Simmons

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